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Shift Manager

  • By:
  • January 25, 2023
Job Category: Management
Job Type: Part Time
Job Location: Youngstown

Reports To: Manager

Job Summary: 

The Shift Manager is someone who has outstanding communication and customer service skills to work alongside our staff as the restaurant shift manager. You’ll be in charge of overseeing restaurant operations during your shifts, which includes scheduling staff and distributing assignments to restaurant employees. As a shift manager, you’ll also be responsible for greeting and serving customers, dealing with client complaints, and assuring compliance with all food and beverage safety rules, be proficient in every position in the restaurant,  open and close the restaurant. 

Restaurant Shift Manager Responsibilities

  • Oversee, train, and schedule restaurant staff in shifts to ensure compliance and boost productivity levels
  • Assign tasks to employees and ensure they are completed effectively and properly
  • Educate the staff on safety guidelines, customer service best practices, and standards for restaurant cleanliness
  • Assist in resolving customer complaints in a timely, efficient, and courteous manner
  • Keep track of inventory and make sure every area is fully stocked by ordering supplies and coordinating product deliveries
  • Cover the duties of crew members who are unable to work their shifts

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